This survey elicited citizens’ voices and choices with regard to the quality of municipal services with special emphasis on water supply, sanitation and solid waste management.
Objectives:
To elicit citizens’ voices and choices with regard to the quality of municipal services with special emphasis on water supply, sanitation and solid waste management
Geographical Spread:
Bihar, Chhattisgarh, Haryana, Himachal Pradesh, Madhya Pradesh and Rajasthan.
Key areas/components:
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Designing a tool for measuring voices of citizens on municipal services (water supply, sanitation, solid waste management, latrine, sewerage and drainage)
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Orientation of Area Sabha members and youth groups to conduct the surveys
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Conducting household surveys on municipal performance on key services in 11 municipalities of 6 states
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Analysis of data and preparation reports
Key outputs:
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11 municipal level reports and one consolidated report
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Convening and facilitating dialogues with key stakeholders for sharing of findings
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Interface meetings with municipal authorities to prepare appropriate plan to address the service deficits
