Objectives
To improve citizens’ access to water and sanitation services through facilitating voices of citizens in urban governance.
Geographical spread
Jaipur in Rajasthan, Raipur in Chhattisgarh, Ranchi in Jharkhand, Patna in Bihar, Shimla in Himachal Pradesh and Varanasi in Uttar Pradesh
Key areas/components
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Designing appropriate instruments to collect data on the existing situation of water and sanitation services
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Data collection from selected wards of the municipalities
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Analysis of data and preparation of report (city-wise and consolidated reports)
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Sharing reports with citizens, municipal authorities and other stakeholders
Key outputs
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The direct feedback with evidence from citizens on the capacity of water and sanitation services helped in catalyzing dialogues and engagement between municipalities and citizens
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Joint action plans to improve these services have been developed in several locations
Year/period
2008-2009
Client
SDC
