This survey intended to improve citizen’s access to water and sanitation services through facilitating voices of the citizens in urban governance.
Objectives:
To improve citizen’s access to water and sanitation services through facilitating voices of the citizens in urban governance.
Geographical Spread:
The locations included Jaipur in Rajasthan, Raipur in Chhattisgarh, Ranchi in Jharkhand, Patna in Bihar, Shimla in Himachal Pradesh and Varanasi in Uttar Pradesh
Key areas/components:
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Designing appropriate instrument to collect data on the existing situation of water and sanitation services
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Collection of data from selected wards of the municipalities
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Analysis of data and preparation of report (city wise and consolidated reports)
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Sharing reports with citizens, municipal authorities and other stakeholders
Key outputs:
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The direct feedback with evidence from the citizens on the capacity of water and sanitation services helped in catalyzing dialogues and engagement between municipalities and citizens
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Joint action plans to improve the services have been developed in several locations
Year/Period:
2008 –2009
Client:
SDC
